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Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.
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What isn't working?
Please let us know what issue you are experiencing with Comcast Xfinity:
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In the last three months, how would you rate Comcast Xfinity?
2.20 out of 5 126,407 ratings
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Problems in the last 24 hours in New Market, Maryland
The chart below shows the number of Comcast Xfinity reports we have received in the last 24 hours from users in New Market and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Comcast Xfinity. Are you experiencing issues or an outage? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Comcast Xfinity users through our website.
Internet (60%)
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TV (12%)
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Wi-fi (12%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (3%)
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Live Outage Map Near New Market, Frederick County, Maryland
The most recent Comcast Xfinity outage reports came from the following cities:Walkersville and Frederick.
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| City | Problem Type | Report Time |
|---|---|---|
 Walkersville | Wi-fi | |
| Frederick | TV | |
| Frederick | Internet | |
| Frederick | Internet | |
| Frederick | TV | |
| Frederick | TV |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Comcast Xfinity Issues Reports Near New Market, Maryland
Latest outage, problems and issue reports in New Market and nearby locations:
- Jimmy Flame (@jimmyflame77) reported fromFrederick, Maryland
@AllSellsFinal @Xfinity @comcastcares Do a quick router reset from @Xfinity account app or Xfi app. Sometimes your cache fills up, and it can cause speed issues. Pretty much all routers have that issue.
- Rick Flare (@Crazy88Guinness) reported fromDamascus Valley Park, Maryland
@jmariec36 I often say the same thing, only it’s Comcast WiFi and Verizon cellular service. My basem*nt is like 4 feet below ground level, but always 0-1 bar signal strength down here 😤
- TK (@CrucialTK) reported fromBallenger Creek, Maryland
@ComfortablySmug @mcwm Dude, your Xfinity is down if you didn’t know. Be sure to call @TWCable
- Erica Gillis (@ericakgillis) reported fromLinganore-Bartonsville, Maryland
@Xfinity @comcast get it together! Terrible service with no resolve! Have called 4 times and used chat 7 times. Now being double charged. The absolute, worst service ever and customer service the same. No one cares unless it’s blasted on social media. #ridiculous #internet
- Aryana (@AryJayy) reported fromClarksburg Heights, Maryland
So I called @Xfinity to cancel cable and just keep internet right so tell me why there dumbasses tell me it’s gonna cost 30 dollars more to cancel cable HUHHH
- ZIG ZAG (@ZigZagTroupe) reported fromFrederick, Maryland
@Xfinity Thank you for consistently having the #worst WiFi service. I love having blackouts every single day, my cable box having an error on “your end” every time I put a live movie on I want to watch, and my video games timing out. You guys suck. Thanks for being useless.
- Aryana (@AryJayy) reported fromClarksburg Heights, Maryland
@bobi54675312 @Xfinity I was tying to cancel the cable it was such a mess!
- Jeff Russell (@jrrussell36) reported fromFrederick, Maryland
Topped only by the fact that Comcast doesn’t carry the ACC Network.
- Kevin Douglas (@kdouglas011) reported fromFrederick, Maryland
I cannot believe that @comcast is actually going to force customers to spend upwards of $100 more per month for going over a “cap”. That’s not the service I signed on for. I just went to “upgrade” and the best plan they’ll offer is to go from 300 Mbps to 25... “@comcastcares”
- B 🧩 (@prettyD0pe_) reported fromFrederick, Maryland
@Xfinity y’all service is some sh*t!
- michael hayden (@CoachHayden32) reported fromBallenger Creek, Maryland
@comcastcares sucks. Your lack of customer service is awful.
- JBugg 🇺🇸🇺🇸🇺🇸 (@jbbugg) reported fromFrederick, Maryland
My bill just went up $30 @Xfinity they told me I was locked in for two years??? Hmm, cancel
- 𝐠𝐚𝐛𝐫𝐢𝐞𝐥𝐥𝐞 (@xgabrielibrax) reported fromBallenger Creek, Maryland
Shoutout to Comcast - the internet/tv was only supposed to be down for an hour for two around 11 am. It’s almost 7 pm and it’s still down 🙃🙃
- Kevin Douglas (@kdouglas011) reported fromFrederick, Maryland
Frederick needs to get competition in for @Xfinity immediately. Between the price gouging and the lack of customer service, this is unacceptable.
- Aryana (@AryJayy) reported fromClarksburg Heights, Maryland
Idk how many times I must say this but @Xfinity is the WORST company with the WORST customer service
- Spencer N. Schultz (@ravens4dummies) reported fromDamascus Valley Park, Maryland
So I pay $35 per month for the full AT&T NFL red zone package, pay for the NFL Network and red zone on Comcast, but can’t watch this Bills game outside of my own home? Absolutely ridiculous
- Franki Krzyz (@FKrzyz) reported fromFrederick, Maryland
Day 11: #nanowrimo my #internet broke. @Xfinity started charging me over $100 for internet. Why? For what? So I downgraded. And upon the reset my internet just went away. Now they tell me I have a phone only plan and they need 4 hours to fix it. How am I gonna write? Thanks. #fml
- 🥶😱🤪😂 (@NoScopeMLK) reported fromFrederick, Maryland
@Xfinity Let’s not. I’m good. We do this once a month. I’m not doing it rn. Just know you guys have crap service and give half of what is paid for. I said what I said
- Eric C. Anderson (@EricCAnderson13) reported fromFrederick, Maryland
@comcastcares Am currently in Day 3 of an #EpicFail on your part. What began as a “complimentary” account review has turned into several days of hell in dealing with Comcast. For all your supposed service improvements, this just seems like more of the same old same old...
Comcast Xfinity Issues Reports
Latest outage, problems and issue reports in social media:
- YungCiCi💕 (@youloveciaraaaa) reported
anyway i made a spreadsheet for my xfinity and will log each day we go without a service and calling for a credit this year on each occurrence cuz i’m no longer paying any of my bills due to lack luster service they offer..
- Amy Gower Wagner (@AmyGWrites) reported
The @amazon firestick is the worst device. I said it. I meant it. Almost hate it enough to get Xfinity again.
- Jim Arnold (@jim_elon) reported
@Xfinity been with you 16 years at same location, got a fraud/scam on Jan 3rd. filed multiple complaints, hours on phone & run around. I have never been thanked more for being a long time customer while getting zero help. Signed, Soon to be lost customer.
- SquirrelBird (@SquirrelBird) reported
3 hours on the phone with @Ask_Spectrum . Can a company be any worse? Never thought I would miss Comcast.
- 💰spyrro_never_broke_again 💵 (@spyyrothedragon) reported
@HMKilla I want to try AT&Ts fiber optic service when my contract with xfinity ends, however I don’t think they offer it in my area unfortunately
- Swac-Man (@ManSwac) reported
@lululuvshollis @Xfinity C-Spire only provides service to certain neighborhoods in Jackson. They claim that the customers have to initiate it. Meanwhile, they will wire an entire rural community at subsidized rates. I doubt they will give my middle class 99.9% Black neighborhood an option for service.
- EVILFOLF (@EVILFLOF) reported
@Xfinity Your wifi sucks. Ultra fast more like ultra slow
- 🧡 Niko 🌴 (@NikoAnesti) reported
"issues reported at Comcast"Lol I'll try again in half an hour, check back then
- Adi (@Slim__Sh80) reported
@Xfinity glad I pay near $200 a month for you to have an outage every day of the week. What a joke.
- HMK (@HMKilla) reported
Yea Peeps, Stream and 1st Winner announcement canceled today, this **** is not coming back anytime soon, wanna blame someone? BLAME @comcast @XfinityWe will try this again tomorrow!
